Shipping and Returns

Delivery of artwork

Shipping

Currently we accept online orders for shipment within the continental United States.

  • Original works of art are shipped via USPS.
  • Please allow 14-21 business days from the date of your purchase to your delivery date.
  • All Original artwork is shipped from Massachusetts, United States.
  • Once your order is shipped we will email you your tracking number. Don’t forget to leave your e-mail with us!
  • Please include your phone number with your order so that if necessary, the carrier can contact you.
  • If an option is not currently available for your international order, please contact us with your shipping address and we will set it up for you.

Damage During Shipping

In the unlikely event that your order is damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging and photos of the damage for the shipper’s inspection.

  • The refund will be issued by the shipper and not Linh Nguyen-Ng.
  • Please note, there are no exceptions to this policy.

Returns or exchanges of original works of art:

  • At this time, Linh Nguyen-Ng is unable to accept returns on original art. All sales are final.
  • Please note, there are no exceptions to this policy.